Help Center

It really does come down to personal preference, however, we would say the following blasters are our personal favourites:

RIFLES
TT MKIII (High End) - https://www.tactoys.com.au/products/tactoys-m4a1-mkiii-gel-blaster-stage-3-comp-ready
M4A1 V8 (Entry Level) - https://www.tactoys.com.au/products/m4a1-v8-gel-blaster

PISTOLS
3DG Glock 17 (High End) - https://www.tactoys.com.au/products/3dg-glock-17-gen-4-gel-blaster
Beretta M92 (Entry Level) - https://www.tactoys.com.au/products/skd-beretta-m92-14-8v-gel-blaster

Gel Blasters are a toy, that is powered by a battery or manual loaded spring that shoots non harmful gel balls. For more information please view the video below:

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No license needed! Gel blasters have been classified as a toy as of December 2017 and we import them with a legally acquired importation permit, so you can feel confident purchasing from TacToys..

No, they are legal, and considered toys. Please see the document below:
As of December 2017, the Department of Home Affairs in Australia has re-classified gel blasters as a toy and not a firearm.

QLD
100% legal to purchase from reputable businesses, legal to own and no license is needed.

SA

Classified as a toy however some of the gel blasters may be considered as an imitation firearm. It's advised that customers need to consult with their local law enforcement. 

NT

Classified as a toy however some of the gel blasters may be considered as an imitation firearm. It's advised that customers need to consult with their local law enforcement. 

NSW
Classified as a toy however some of the gel blasters may be considered as an imitation firearm. It's advised that customers need to consult with their local law enforcement. The NSW fact sheet regarding imitation firearms clearly states that "An imitation firearm does not include anything that is produced and identified as a children's toy". Please see link the fact sheet

https://www.police.nsw.gov.au/__data/assets/pdf_file/0012/13323/FACT_SHEET_Things_Declared_not_to_be_Firearms_V1.3_Sept_2017.pdf

TAS

100% legal to purchase from reputable businesses, legal to own and no license is needed. We recommend making the gel blaster easily identifiable as a toy.

WA

100% legal to purchase from reputable businesses, legal to own and no license is needed.

VIC

Classified as a toy however some of the gel blasters may be considered as an imitation firearm. It's advised that customers need to consult with their local law enforcement. 

All items are in stock unless stated otherwise. Demand is high and if we are sold out it's best to pre-order so you go in the queue to secure your blaster. If you want to be the first to find out about new products, and re-stocked items, follow us on social media below:

FACEBOOK: www.facebook.com/tactoysau
INSTAGRAM: www.instagram.com/tactoys

When an item is out of stock we open pre-orders (purchase before the item arrives).

In this time, more stock is on the way and we give you the chance to put a pre-order through so we can allocate the stock to you. Once you pre-order, the item is guaranteed and is secured! We don't sell it to anyone else. If you want the item, we definitely recommend pre-ordering as stocks do sell fast and often times sells out before the items even land in Australia! 

We definitely recommend using your gel blaster ONLY in your backyard/house or in designated fields and arenas. You can find Australia's leading gel blaster club and access all fields in Australia for $10 at www.gelblasterclub.com.au

If you require technical help and wish to make an enquiry about a potential issue you may be experiencing, please send us through an email to contact@tactoys.com.au with your order number and attach a video showcasing the issue and the process you go through to use the blaster.

This would include (where applicable): filling the mag with hydrated gel balls until full, connecting the charged battery to the blaster, priming the blaster/magazine, firing, and then finally removing the mag to see if any gel balls fall out.

The video will be reviewed by our tech-team, who will then advise the next step. All technical enquiries must be made in writing.

Yes! All gel blasters purchased through TacToys come with warranty. Please make sure to read the Use & Safety Sheet which comes with all gel blasters for information on warranty. Some gel blaster models (like the M24 Sniper Rifle) will also come with a blaster-specific instruction sheet outlining use/care.  

If you require technical help and wish to make a warranty-claim for a potential issue you may be experiencing, please send us through an email to contact@tactoys.com.au with your order number and attach a video showcasing the issue.

Any modifications to the gel blaster or tampering/disassembly will void the warranty.  If we find evidence that the blaster has been tampered with, or that the issue being experienced with the blaster is a result of improper use/force, warranty will not be applicable. This means any costs involved in repairing the blaster, including return postage costs, will be billed to the customer.

Unfortunately, TacToys is no longer offering modification/installation services for internal or external gel blaster upgrades.

Please remember that all gel blasters are toys, so experiencing some jams is normal. One of the main causes of jams in gel blasters are the gel balls. This can be attributed to inconsistencies in gel ball sizing, or to the softness of the gel balls.

We would recommend trying with a fresh batch of hydrated gels (preferable the milky white gel balls). Please make sure to follow all hydrating instructions, and to fill the magazine until full through the trap door prior to use.

If the jams persist and you feel the cause is blaster-related, please make sure to email us at: contact@tactoys.com.au with your order number and a video attached showcasing this.

Please keep your gel blaster concealed at all times. When transporting your gel blaster in public, we would recommend using a rifle bag or carrying it in a box.

Do not carry, display, or use your gel blaster in public spaces. The public may perceive your gel blaster as an actual firearm, which could lead to penalties and charges from the authorities. The severity of these charges may vary by state. 

Charge times depend on how depleted/low the battery is prior. Both the standard 7.4v and upgraded 11.1v batteries can take approximately 1-2 hours to charge (sometimes longer if almost fully depleted). A green light will display when your battery is fully charged.

Once fully charged, disconnect the battery and turn off the charger to avoid over-charging. Please remember to never leave the battery unattended whilst on charge. 

The main difference is the density or how much force it takes to crush the Titan gel balls in comparison to standard gel balls. The Titan gel balls have a higher threshold, meaning they hurt more when you are hit by them.

If you are wanting to take your gel ball game to the next level, we would definitely recommend using the Titan gels.

The gel balls arrive to you dehydrated in a small packets of 10,000 balls. Add the gel balls to water for at least 4 hours and the balls will grow to 7-8mm. One packet of 10,000 will grow perfectly in a 3L bottle. 

When the gel ball is shot from the gel blaster, it explodes on impact into small pieces like jelly. The gel dissipates after a short time and leaves no mess to clean up! It is also non toxic. Please make sure to hydrate the gel balls for a minimum of 4 hours and drain the excess water from the gel balls when loading your magazine, otherwise your magazines will be rusted and un-usable. 

We recommend hydrating gel balls for the 4 hour minimum, then draining the water and leaving them in a sealed container until you wish to use them. For long term storage, put the gel balls in a sealed container or bottle in the fridge. 

Failure to place in an airtight container will result in the balls shrinking back to their original size, or an un-usable size. If the balls shrink, you can hydrate them again however it won't be as firm as originally experienced, you may also encounter feeding or performance issues. Please make sure to also empty the magazine and clear the chamber once finished using the gel blaster, to avoid blockages.

Yes, 100%! Gel balls are completely non toxic, environmentally friendly and leave no mess, residue or stains. 

Yes, we ship Australia-wide, excluding ACT.

Our primary headquarters is in Brisbane, and it is also our main dispatch hub. We ship from Brisbane, directly to your door, items are never shipped from international waters.

All online orders are immediately queued for dispatch once placed, and will leave our warehouse within 1-3 business days unless stated otherwise (e.g pre-order items). 

Once your order has been dispatched, you will receive an email with the tracking number and a link to the courier website. From there, you will be able to track your delivery whilst it is in transit and out for delivery.

Yes! We welcome you to visit our stores in Brisbane and the Gold Coast to view and test our range.

If the item is shown in stock on the website, we will have it available in store to purchase. It may sell out quickly, so we suggest you to purchase online and select "pickup" upon checkout to secure your blaster for pickup. 

Brisbane Location: 6 Fienta Place, Darra QLD 4076
Gold Coast Location: Shop 5/126 Scarborough Street,  Southport QLD 4215

Trading Hours:
Monday - Friday 9am-6pm.
Saturday - Sunday 10am-3pm

Once you have completed your order, you will receive a confirmation email with your order details. We know our customers want their items ASAP, so as soon as your order is placed, our team work hard to ensure that this is dispatched as quickly as possible (preorders are queued for dispatch once stock arrives).

Once your order has been dispatched, you will receive an email notifying you of this with a tracking link included. Your tracking will continue to update as your parcel makes its way to you.

No, there is no customs on Australian domestic shipping, therefore it does not pass through customs. 

If you purchase a gel blaster from overseas and not TacToys, your item will pass through customs and will be seized at the border. You are required to have the correct permits and licences to legally import gel blasters.

We offer discreet shipping for all customers at checkout in the case that they do not want the packaging of the item to be seen by the receiver or in transit. This is great for cases where it is a gift for a friend or family member and you do not want them to know what they have received. 

Opting for discreet packaging guarantees the parcel will be wrapped/concealed prior (so the item cannot be identified by the receiver or by the couriers whilst in transit), which offers more parcel-security and privacy. 

Order insurance is a guarantee on delivery. If anything were to occur with the parcel whilst in transit, TacToys will cover all costs involved and will resolve any issues found with the couriers for you.

We know our customers want their items ASAP so as soon as your order is placed, our team work hard to ensure that this is dispatched as quickly as possible.

Unfortunately, this does mean that we are not always able to change order details once it has been confirmed. If you need details amended, please send over the request and order number via email to contact@tactoys.com.au and we will try our best to sort this for you!

This is extremely concerning as all packages are checked meticulously prior to being dispatched, and we want to get this resolved for you immediately.

Please send over your order number, a photo of the package/items received, and the paper invoice included in your package to contact@tactoys.com.au. We will investigate into what has happened and will have this sorted for you ASAP!

We know our customers want their items ASAP so as soon as your order is placed, our team work hard to ensure that this is dispatched as quickly as possible.

Unfortunately, this does mean that we are not always able to change order details once it has been confirmed. If you need details amended, please send over the request and order number via email to contact@tactoys.com.au and we will try our best to sort this for you!

If the parcel has already been dispatched, then we would recommend contacting the courier direct to put in a formal redirection request.

A store credit is provided to you in the form of a discount code sent via email. To redeem and use the store credit, you simply enter the code on checkout, and it will deduct the store-credit amount from the total. 

We regularly run promotions, competitions, giveaways, and discounts through our email subscription and social media pages (Facebook, Instagram, TikTok) so make sure to sign up and keep an eye on those platforms! You can sign up to our email subscription on the website.